:root{--navy:#071b33;--navy2:#0d2948;--gold:#c9a45c;--cream:#f7f5f0;--text:#172233;--muted:#687588;--line:#e4e8ee;--white:#fff;--success:#087443;--danger:#b42318}*{box-sizing:border-box}body{margin:0;font-family:Inter,Arial,sans-serif;color:var(--text);background:#f6f8fb;line-height:1.6}a{text-decoration:none;color:inherit}.container{width:min(1160px,92%);margin:auto}.nav{background:var(--navy);color:#fff}.navin{min-height:72px;display:flex;align-items:center;justify-content:space-between;gap:20px}.brand{font:700 22px Georgia,serif}.brand span{color:var(--gold)}.navlinks{display:flex;gap:22px;font-size:14px}.btn{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:11px 18px;border:0;border-radius:5px;background:var(--gold);color:var(--navy);font-weight:800;cursor:pointer}.btn.dark{background:var(--navy);color:#fff}.btn.light{background:#fff;border:1px solid var(--line);color:var(--navy)}.hero{color:#fff;background:linear-gradient(90deg,rgba(4,17,32,.94),rgba(4,17,32,.62)),url('https://cdn.pixabay.com/photo/2018/07/25/08/55/online-banking-3559760_1280.jpg') center/cover}.hero .container{padding:90px 0}.eyebrow{color:#9a773b;text-transform:uppercase;font-size:12px;font-weight:800;letter-spacing:.14em}.hero .eyebrow{color:var(--gold)}h1,h2,h3{font-family:Georgia,serif}h1{font-size:clamp(42px,6vw,70px);line-height:1.04;max-width:760px;margin:15px 0}.hero p{font-size:18px;max-width:720px;color:#e3eaf3}.actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}.section{padding:75px 0}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.card,.form{background:#fff;border:1px solid var(--line);border-radius:8px;padding:27px}.card p,.muted{color:var(--muted)}input,select,textarea{width:100%;min-height:46px;padding:12px 13px;border:1px solid #ccd4df;border-radius:5px;font:inherit;margin:6px 0 14px}textarea{min-height:120px}.two{display:grid;grid-template-columns:1fr 1fr;gap:16px}.notice{padding:13px 16px;border-radius:6px;background:#edf8f2;color:var(--success);margin-bottom:18px}.error{background:#fff0ef;color:var(--danger)}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:8px}.table{width:100%;border-collapse:collapse;min-width:680px}.table th,.table td{padding:13px;text-align:left;border-bottom:1px solid var(--line);font-size:14px}.statgrid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stat{background:#fff;border:1px solid var(--line);border-radius:8px;padding:22px}.stat strong{display:block;font:700 34px Georgia,serif}.footer{background:#06172a;color:#bdc8d5;padding:45px 0}.legal{font-size:12px;color:#7a8797;line-height:1.6}@media(max-width:800px){.navlinks{display:none}.grid3,.two,.statgrid{grid-template-columns:1fr}.hero .container{padding:65px 0}.section{padding:55px 0}}
/* Admin HQ */
.admin-shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}.sidebar{background:var(--navy);color:#dce6f0;padding:24px 16px;position:sticky;top:0;height:100vh}.sidebrand{font:700 21px Georgia,serif;color:#fff;padding:10px 12px 26px}.sidebrand span{color:var(--gold)}.sidenav a{display:block;padding:11px 12px;border-radius:6px;margin:4px 0;color:#c9d5e1;font-size:14px}.sidenav a:hover,.sidenav a.active{background:var(--navy2);color:#fff}.admin-main{padding:28px 3.5%;min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:25px}.topbar h1{font-size:36px;margin:0}.topbar .muted{font-size:13px}.kpi{display:grid;grid-template-columns:repeat(5,1fr);gap:14px}.kpi .stat strong{font-size:30px}.panel{background:#fff;border:1px solid var(--line);border-radius:8px;padding:22px;margin-top:20px}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:14px}.panel h2{font-size:24px;margin:0}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.toolbar input,.toolbar select{width:auto;min-width:180px;margin:0}.pill{display:inline-block;padding:4px 9px;border-radius:999px;font-size:11px;font-weight:800;background:#eef2f6;text-transform:capitalize}.pill.new,.pill.queued{background:#fff4d8;color:#7a5a00}.pill.contacted,.pill.sending{background:#e8f0ff;color:#234f93}.pill.closed,.pill.sent,.pill.subscribed{background:#e8f7ef;color:#087443}.pill.failed{background:#fff0ef;color:#b42318}.row-actions{display:flex;gap:6px;flex-wrap:wrap}.smallbtn{display:inline-block;padding:7px 10px;border:1px solid var(--line);border-radius:5px;background:#fff;font-size:12px;font-weight:700}.smallbtn.dark{background:var(--navy);color:#fff;border-color:var(--navy)}.smallbtn.gold{background:var(--gold);border-color:var(--gold);color:var(--navy)}.smallbtn.danger{color:var(--danger)}.metric-note{font-size:12px;color:var(--muted);margin-top:5px}.ai-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.ai-card{border:1px solid var(--line);border-radius:8px;padding:20px;background:#fbfcfe}.ai-card h3{margin:0 0 6px;font-size:22px}.ai-output{white-space:pre-wrap;background:#f7f8fa;border:1px solid var(--line);padding:15px;border-radius:6px;margin-top:15px;min-height:80px}.danger-note{border-left:3px solid #b42318;padding:10px 12px;background:#fff8f7;color:#7c211a;font-size:12px}.mobile-menu{display:none}@media(max-width:1050px){.admin-shell{grid-template-columns:200px 1fr}.kpi{grid-template-columns:repeat(3,1fr)}}@media(max-width:800px){.admin-shell{display:block}.sidebar{position:static;height:auto;padding:10px}.sidebrand{padding:8px 4px 12px}.sidenav{display:flex;overflow:auto;gap:4px}.sidenav a{white-space:nowrap}.admin-main{padding:20px 4%}.kpi,.ai-grid{grid-template-columns:1fr 1fr}.topbar{align-items:flex-start;flex-direction:column}}@media(max-width:520px){.kpi,.ai-grid{grid-template-columns:1fr}.topbar h1{font-size:30px}.panel{padding:16px}}
.pipeline-grid{display:grid;grid-template-columns:repeat(5,minmax(220px,1fr));gap:14px;overflow-x:auto;padding-bottom:10px}.pipeline-col{background:#f7f5f0;border:1px solid #ddd8cf;border-radius:14px;padding:10px;min-height:260px}.pipeline-head{display:flex;justify-content:space-between;align-items:center;padding:8px 4px 12px;border-bottom:1px solid #ddd8cf;margin-bottom:10px;text-transform:capitalize}.pipeline-head span{background:#111;color:#fff;border-radius:999px;padding:3px 8px;font-size:12px}.pipeline-card{background:#fff;border:1px solid #ddd8cf;border-radius:12px;padding:12px;margin-bottom:10px;box-shadow:0 4px 12px rgba(0,0,0,.04)}.pipeline-card h3{font-size:15px;margin:9px 0}.pipeline-card p{font-size:12px;margin:6px 0}.pipeline-card select{width:100%;margin:8px 0}.pipeline-card .smallbtn{margin-right:5px}.notice{background:#eef6ee;border:1px solid #bfd7bf;padding:12px;border-radius:10px;margin-bottom:16px}@media(max-width:900px){.pipeline-grid{grid-template-columns:repeat(9,minmax(230px,1fr));}.kpi{grid-template-columns:repeat(2,1fr)}}
/* Multi-step claim assessment */
.assessment-page{background:#f4f6f9}.assessment-shell{min-height:calc(100vh - 72px);padding:42px 0 60px}.assessment-wrap{width:min(880px,92%);margin:auto}.assessment-intro{margin-bottom:26px}.assessment-intro h1{font-size:clamp(36px,5vw,58px);max-width:760px}.assessment-intro p{max-width:700px;color:var(--muted);font-size:17px}.assessment-note{background:#fff;border:1px solid var(--line);border-left:3px solid var(--gold);padding:12px 15px;color:#5e6875;font-size:13px;border-radius:5px;max-width:760px}.progress-area{margin:22px 0 14px}.progress-top{display:flex;justify-content:space-between;color:#536173;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;margin-bottom:8px}.progress-track{height:7px;background:#dfe5ec;border-radius:999px;overflow:hidden}.progress-bar{height:100%;width:16.67%;background:var(--gold);transition:width .25s ease}.step-dots{display:grid;grid-template-columns:repeat(6,1fr);gap:7px;margin-top:8px}.step-dots span{height:3px;background:#dfe5ec;border-radius:9px}.step-dots span.active{background:var(--navy)}.assessment-form{padding:0;margin-top:14px;overflow:hidden}.assessment-step{display:none;padding:34px}.assessment-step.active{display:block;animation:stepIn .2s ease}@keyframes stepIn{from{opacity:.35;transform:translateY(5px)}to{opacity:1;transform:none}}.step-kicker{color:#9a773b;text-transform:uppercase;font-size:12px;font-weight:800;letter-spacing:.14em}.assessment-step h2{font-size:34px;line-height:1.12;margin:10px 0 8px}.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:24px}.choice{display:flex;align-items:flex-start;gap:12px;padding:17px;border:1px solid #d8dee6;background:#fff;border-radius:8px;cursor:pointer;transition:.15s}.choice:hover{border-color:#9eacbc}.choice:has(input:checked){border-color:var(--navy);box-shadow:0 0 0 2px rgba(7,27,51,.08)}.choice input{width:18px;min-height:18px;margin:2px 0 0;accent-color:var(--navy)}.choice span{display:block}.choice strong{display:block;font-size:15px}.choice small,.check-card small{display:block;color:var(--muted);font-size:12px;line-height:1.45;margin-top:3px}.choice-stack{display:grid;gap:11px;margin-top:22px}.choice.compact{max-width:650px}.two{gap:16px}.amount-box{display:grid;grid-template-columns:2fr 1fr;gap:16px;max-width:650px;margin-top:22px}.amount-input{font-size:24px;min-height:58px}.range-cards{display:grid;grid-template-columns:1fr 1fr;gap:12px;max-width:650px;margin-top:15px}.mini-card{padding:15px;background:#f7f8fa;border:1px solid var(--line);border-radius:7px}.mini-card strong{display:block;font-size:14px}.mini-card span{font-size:12px;color:var(--muted)}.check-list{display:grid;gap:12px;margin-top:22px;max-width:700px}.check-card{display:flex;gap:13px;align-items:flex-start;border:1px solid #d8dee6;border-radius:8px;padding:17px;cursor:pointer}.check-card:has(input:checked){border-color:var(--navy);background:#fbfcfe}.check-card input{width:18px;min-height:18px;margin:2px 0 0;accent-color:var(--navy)}.check-card strong{font-size:15px}.consent-row{display:flex;gap:10px;align-items:flex-start;margin-top:22px;max-width:760px}.consent-row input{width:18px;min-height:18px;margin:2px 0 0}.final-disclaimer{font-size:12px;color:#7a8797;background:#f7f8fa;padding:12px;border-radius:6px;margin-top:15px;max-width:760px}.assessment-actions{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:20px 34px;border-top:1px solid var(--line);background:#fbfcfd}.action-right{display:flex;align-items:center;justify-content:flex-end;gap:14px;flex:1}.save-hint{font-size:11px;color:#7a8797}.assessment-actions .btn{min-width:110px}.invalid{border-color:#b42318!important;box-shadow:0 0 0 2px rgba(180,35,24,.08)}.assessment-footer-note{text-align:center;color:#7a8797;font-size:11px;margin-top:16px}@media(max-width:700px){.assessment-shell{padding:25px 0 40px}.assessment-intro h1{font-size:38px}.assessment-form{border-radius:7px}.assessment-step{padding:24px 20px}.choice-grid,.range-cards,.amount-box{grid-template-columns:1fr}.assessment-step h2{font-size:29px}.assessment-actions{padding:15px 20px;position:sticky;bottom:0;z-index:5}.save-hint{display:none}.action-right{gap:8px}.assessment-actions .btn{min-width:95px}.navin{min-height:64px}.step-dots{gap:4px}}